Dear SASSI Customers,
We hope this message finds you safe and well. As many of you are also experiencing, our office has been impacted by severe winter weather recently and forecasts show it is likely to continue in the coming weeks. At The SASSI Institute, we understand that adverse weather can disrupt routines and create challenges for everyone. While the safety of our team remains our top priority, we are committed to maintaining the high level of service you expect from us.
During inclement weather our staff will continue offering crucial services remotely to ensure that our team remains available to assist you with your needs. Whether it’s technical support, placing an order, or answering your clinical questions, our dedicated staff will be ready to provide the assistance you require, even if severe weather prevents us from being in the office. Unfortunately, hazardous weather conditions may delay our shipping operations, and we kindly ask for your patience regarding shipping of physical order fulfillment during these periods.
Additionally, if you need a remote work administration option, the SASSI questionnaire is available online at https://sassionline.com/ for the Adolescent SASSI-A3, Adult SASSI-4, and Spanish SASSI versions. You and your clients can stay safe from winter weather hazards by completing the questionnaire using a supported web browser on most modern devices, which will then be scored by our automated system and immediately available to view, with a brief narrative report of client screening results.
Why Remote Work Benefits Everyone
Allowing our team to work remotely during challenging weather conditions is not only a testament to our adaptability but also a strategic approach to ensuring continuity. Here are some ways this benefits both our business and yours:
- Uninterrupted Support: Remote work ensures that our team is accessible to address your needs without compromising their safety.
- Efficient Communication: The safe alternative to remote work is to just close the business. But by staying connected digitally, we minimize disruptions to our customer service and technical support processes.
- Safety First: Protecting our employees’ well-being enables them to remain focused and productive on providing you with the best possible service.
- Sustainability: Remote work reduces unnecessary travel during hazardous conditions, contributing to safer roads for those drivers who must travel, road crews, and first responders.
Thank you for choosing The SASSI Institute. We value your business and look forward to serving you no matter the weather.